Hot-Lead Capture

Not every charter inquiry converts on the first visit. Corporate groups need to check calendars. Couples want to talk through options. High-ticket bookings often require a conversation before a credit card comes out.

Hot-lead capture gives those guests a low-friction entry point: they tell you what they’re thinking, you follow up, and you close the booking yourself.

The lead-to-booking flow

1. Guest submits an inquiry

   On your public product page, guests choose Request a Charter instead of Book Now. The inquiry form collects: desired date, requested duration, estimated party size, name, email, phone, and optional notes. No payment required.

2. Lead appears in your dashboard

   Freebo stores the inquiry immediately and sends you an email notification. The Hot Leads dashboard shows every open inquiry with full detail — you never have to hunt for it.

3. You follow up and close

   Call the guest, nail down the details. When they’re ready, click Convert to Booking in the dashboard. Freebo pre-fills the reservation with the inquiry data — no re-entering everything from scratch.

Every lead comes with the selection detail

A lead is only useful if you know what the guest wanted. The Hot Leads pane now shows each inquiry’s contact info alongside the exact selection the guest was making — vessel, date, and guest count — so you can pick up the phone already knowing the trip they had in mind.

That capture now works the same on flex-duration checkout as it does on fixed products: the flex flow leads with contact details first, so an inquiry becomes a hot lead even when the guest doesn’t finish paying.