💸 Money & Payments

Operator Payouts

Know exactly what's hitting your bank account and why.

Shipped February 3, 2026

✦ Key takeaways

  • Every Stripe payout is automatically reconciled against Freebo’s double-entry ledger. The number in your payout dashboard and the number in your bank account will match.
  • Payout breakdowns show gross collected, Stripe processing fees, Freebo platform fees, and net deposited — all in one view.
  • Payments flow through Stripe Connect — you own your Stripe account, your customer relationships, and your payouts. Freebo facilitates, not intermediates.

The most common bookkeeping question tour operators deal with: “Why did $4,200 hit my bank account when I collected $5,000 in bookings this week?” Digging through Stripe exports and trying to map each payout to a set of reservations is time most operators don’t have.

Freebo reconciles this automatically. Every Stripe payout is matched against the reservations and fees it covers. You see the full breakdown — what was collected, what Stripe took, what Freebo took, and what landed — without any manual work.

Automatic Payout reconciliation against ledger
Cent-accurate Fee and net calculations
Your account You own the Stripe Connect relationship

How payouts work with Stripe Connect

Freebo uses Stripe Connect to handle payments. This means:

  1. You connect your own Stripe account during onboarding — Freebo never holds your money in an intermediate account
  2. Customer payments go through Freebo’s checkout but settle directly to your Stripe balance
  3. Stripe pays out to your bank on your configured schedule (daily, weekly, or manual)
  4. Freebo pulls the payout data from Stripe and reconciles it against the ledger
What if a payout includes bookings from multiple products?
Freebo breaks down each payout by reservation — so you can see exactly which bookings contributed to any given deposit, even if they span multiple products or dates.
How do refunds affect payouts?
Refunds are issued back through Stripe and appear as a deduction in the payout cycle they land in. Freebo's ledger records the refund event, so the net calculation in your dashboard always accounts for money returned to customers.